Torchwood

Shipping & Return Policies

We want you to feel completely comfortable with your shopping experience.

For all deliveries within Egypt, you can check, try on, and inspect your item carefully while the courier waits (5–10 minutes).

If you don’t want the item, simply return it to the courier and pay only the shipping fee.

❗ Please note: Checking, trying, and returning the item is only available while the courier is present.

❗ After the courier leaves, the order is confirmed and cannot be changed or returned.

We do not offer any exchange or return after delivery under any circumstances.

This policy helps us maintain the hygiene and quality of our products.

For any questions, feel free to contact us before placing your order.